Política de Privacidade

This Privacy Policy describes how Emotion Go, Unipessoal Lda processes the personal data collected through this website and ensures compliance with Regulation (EU) 2016/679 – General Data Protection Regulation (GDPR) and the applicable Portuguese data protection legislation.

1. Data Controller

Emotion Go, Unipessoal Lda, with registered office at Travessa do Paço, 3, 4815-227 Guimarães, and contact email abjorgeribeiro@gmail.com, is the Data Controller for the personal data collected.

2. Purposes of Processing

Personal data collected through the website will be used exclusively to:

• a) Communicate with customers and respond to contact requests;
• b) Process requests for information;
• c) Manage bookings or service requests;
• d) Handle complaints or suggestions;
• e) Continuously improve the browsing experience on the website;
• f) Comply with applicable legal obligations.

Emotion Go, Unipessoal Lda guarantees that your data will not be used for purposes other than those for which it was collected.

3. Lawful Basis

The processing of personal data carried out by Emotion Go, Unipessoal Lda is based on:

• The consent of the data subject;
• The performance of a contract or pre-contractual steps;
• Compliance with applicable legal obligations;
• Legitimate interest, where applicable and permitted by the GDPR.

4. Data Retention Period

Personal data will be kept only for the period strictly necessary to fulfil the purposes described above, or for the period required by law.

After the applicable period, the data will be securely deleted.

5. Consent

By using this website and providing your personal data, you consent to its processing for the purposes indicated.

Consent may be withdrawn at any time, without affecting the lawfulness of processing carried out before its withdrawal.

Requests to withdraw consent may be sent to: abjorgeribeiro@gmail.com

6. Rights of Data Subjects

Under the GDPR, you have the right to:

• Access your personal data;
• Rectify inaccurate or incomplete data;
• Erasure of your data (“right to be forgotten”);
• Restriction of processing;
• Object to processing;
• Data portability;
• Not be subject to automated decisions, including profiling, that produce significant effects.

These rights may be exercised via: abjorgeribeiro@gmail.com

You may also lodge a complaint with the Portuguese supervisory authority:

7. Disclosure and Processors

Emotion Go, Unipessoal Lda may use third parties (processors) to process personal data on its behalf.

In such cases, the following will be ensured:

• Contractual guarantees of GDPR compliance;
• Appropriate technical and organisational measures to protect the data;
• Processing of the data only for the contracted purposes.

Data will not be shared with third parties for commercial purposes.

8. International Data Transfers

Emotion Go, Unipessoal Lda does not transfer personal data outside the European Economic Area (EEA).

Should this occur, compliance with the GDPR rules on international transfers will be ensured, including standard contractual clauses approved by the European Commission.

9. Mandatory Data

Some of the data requested may be essential to:

• Process a request;
• Respond to a contact;
• Perform a contract.

Where applicable, these fields will be marked as mandatory.

Failure to provide such data may prevent Emotion Go, Unipessoal Lda from responding to your request.

10. Automated Decisions and Profiling

As a rule, Emotion Go, Unipessoal Lda does not make automated decisions that produce significant effects on data subjects.

If any type of profile is created (e.g. browsing preferences), it will be solely to improve the website experience.

You will always have the right to:

• Request human intervention;
• Express your point of view;
• Contest the decision.

11. Security Measures

Emotion Go, Unipessoal Lda implements appropriate technical and organisational measures, including:

• Encryption;
• Firewalls;
• Access control;
• Internal confidentiality policies;
• Backup and audit protocols.

These measures are intended to protect data against:

• Unauthorised access;
• Loss;
• Improper disclosure;
• Alteration or destruction.

12. Cookies

What are cookies?

Cookies are small text files stored in your browser that collect anonymous information about your browsing and preferences.

Why do we use cookies?

Emotion Go, Unipessoal Lda uses cookies to:

• Ensure the technical operation of the website;
• Improve performance and security;
• Analyse usage statistics;
• Remember user preferences.

We do not collect personal information through cookies.

How to manage cookies?

You can:

• Configure your browser to block cookies;
• Delete existing cookies;
• Set alerts before cookies are received.

Disabling cookies may affect the operation of some website features.

13. Changes to this Policy

Emotion Go, Unipessoal Lda may update this Privacy Policy at any time.

Whenever there are relevant changes, a notice will be published on the website.

We recommend that you consult this page periodically.